FAQs

Artwork needs to be supplied from Adobe Creative Suite (.eps .ai .indd .tiff .psd). For optimal print quality, please provide images at a minimum resolution of 300 DPI (dots per inch) and ensure that any text is converted to outlines or embedded in the file. This helps to avoid any font issues during printing.

For large files please send at 10, 25 or 50% scale. For standard prints please add 3mm bleed all round for trimming, please add crop marks to indicate bleed.

For large format printing (walls, windows) Please supply artwork with 25mm bleed on all edges, make sure that no important elements of your design fall within this bleed area.

Set-up cut paths for any cut-to-shape elements, save this path on a separate layer called ‘CutContour’ and as a Spot-colour to avoid it being printed.

To ensure accurate colour reproduction, we recommend using the CMYK colour model for your designs, as this is the standard for printing. If you have specific colour requirements, please provide Pantone (PMS) colour numbers, and we will do our best to match them. Additionally, reviewing a printed proof can help ensure colour accuracy before the final print.

Once the project brief is agreed, we will set up and share a client upload folder (on Google drive) for you to upload your files into, along with a graphics tracker to record the job requirements. If you have questions and want to share draft files with us to discuss, feel free to pop these over email to us.

Artwork needs to be supplied from Adobe Creative Suite (.eps .ai .indd .tiff .psd)

When supplying a print ready .pdf:

• Ensure images are embedded and the document has suitable bleed.

• Provide original artwork files with all the relevant links and fonts.

• All fonts should be supplied or outlined within the artwork.

• When emailing fonts please ZIP, otherwise they may arrive corrupted.

The standard turnaround time for printed graphics is between 3-10 business days, depending on the complexity and size of your order. If you need your graphics sooner, we do offer rush services for an additional fee. Please let us know your deadline, and we’ll do our best to accommodate it.

Yes, if required we can provide digital proofs for your review before proceeding with printing. This allows you to check for accuracy in design, colour, and layout. Please review the proof carefully and provide any feedback or necessary changes. Once you approve the proof, we will begin the printing process.

Yes, we offer design services to help bring your vision to life. Our experienced design team can work with you to create custom graphics and layouts that are unique and visually impactful.

In theory… yes. Installation by experts is recommended however as it can look easy than it seems.

If, however, your job is a smaller-scale and you feel confident we would recommend following the below guidance from the FLIP. Creative team:

• Clean and prep - Make sure the surface you’re sticking to is clean and ready for install. Remove any debris by wiping with a microfibre cloth and isopropanol.

• Positioning - tape your vinyl in position using low tack masking tape. Measure to make sure it is where you want it. Then use a spirit level to ensure the vinyl is straight. Double check your measurements twice before applying.

• Reveal glue - Create a hinge between the surface and the graphic using masking tape. Begin to remove the backing paper from the application tape.

• Application - Lay the graphic down to the surface, keeping taught at all times. Once in position, apply the graphic using a squeegee applicator. Apply good pressure from the middle outwards, overlapping at every stroke.

• Reveal graphic - Pick a corner of the transfer tape to get it started and then pull the the tape back flat on itself to reveal the graphic transfer underneath. Take extra care with small text to make sure it is adhered to the surface whilst removing.