FREQUENTLY ASKED QUESTIONS

We typically accept file formats such as PDF, AI, EPS, and high-resolution JPEG or PNG. For optimal print quality, please provide images at a minimum resolution of 300 DPI (dots per inch) and ensure that any text is converted to outlines or embedded in the file. This helps avoid any font issues during printing.

The standard turnaround time for printed graphics is usually 3-10 business days, depending on the complexity and size of your order. If you need your graphics sooner, we do offer rush services for an additional fee. Please let us know your deadline, and we’ll do our best to accommodate your needs

Yes, we provide digital proofs for your review before proceeding with printing. This allows you to check for accuracy in design, colour, and layout. Please review the proof carefully and provide any feedback or necessary changes. Once you approve the proof, we will begin the printing process.

To ensure accurate colour reproduction, we recommend using the CMYK colour model for your designs, as this is the standard for printing. If you have specific colour requirements, please provide Pantone (PMS) colour numbers, and we will do our best to match them. Additionally, reviewing a printed proof can help ensure colour accuracy before the final print.

Yes, we offer design services to help bring your vision to life. Our experienced design team can work with you to create custom graphics and layouts that are unique and visually impactful.